Hours of Operation:
Monday to Friday:
8:00 am to 5:00 pm Pacific

Contact Info:
TEL. 604.732.0142
FAX. 604.737.0162
EMAIL: sales@retrotec.com

Contact Us

Mailing Address

Retrotec Energy Innovations, Ltd.

Sales, Technical Support and Accounts Payable
1639 West 2nd Avenue, Unit #330

Vancouver, BC V6J 1H3 Canada

e. sales@retrotec.com

Retrotec Office - 4x7.jpg


Fax: 604-737-0162

Hours: 0800-1600 PST (1100-1900 EST, 1600-0000 GMT)

Request a Quote

Call: 604-732-0142
Hours: 0800-1600 PST (1100-1900 EST, 1600-0000 GMT)

e. sales@retrotec.com


Technical Support

Call: 604-732-0142
Hours: 0800-1600 PST (1100-1900 EST, 1600-0000 GMT)

e. support@retrotec.com

Before calling, you should consult our online technical support resources for fire testing for assistance.

Retrotec's comprehensive enclosure integrity testing training provides the answers to most technical support questions. If you haven't yet completed your training, we strongly recommend this as a starting point.


Manufacturing, Warehouse, Calibration & Repair

Retrotec will repair or replace all defective equipment as covered by the Retrotec Limited Warranty. Please contact us if you are unsure
if your equipment problems are covered.

For equipment repairs, you must contact Retrotec Technical Support prior to shipping equipment back to Retrotec. Equipment shipped to Retrotec
without a repair authorization will not be repaired, and cannot be
tracked by our technical support system.

Repair times are typically 3-6 weeks.

All systems must be shipped to our manufacturing facility for calibration and repair work. Please include a detailed packing list. If possible, take digital photos of your equipment prior to shipping.

*Authorized Returns Only*

Ship to:

Retrotec Inc.
1060 East Pole Road
Everson, WA USA 98247

Note Please do not send back your Air Current Testers with your equipment. If they are sent to us, they will not be returned to you.