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Frequently Asked Questions

Please browse our archive of common requests below - we are constantly updating the database with new answers! You can narrow your search using the links on the right hand side of the page, by specifying which type of question, or which related terms you wish to browse.

Q: Where can I learn about Retrotec's training programs?

You can learn more about Retrotec's training and certification programs by visiting our Training page.

Q: Where can I download a trial version of Retrotec's door fan software?

You can download a copy of our software by clicking here.  This is a trial version that will expire 30 days after its initial use.

Q: How do I register for the website?


To register for the website, click on the link that says "Register" on the far right end of the upper navigation bar.  Fill out your profile with your name and a valid email address, and click "Submit."  If you come to an error page, try logging in with your new account anyway.  We may currently be experiencing an error due to our server's e-mail settings, and though you might not get a confirmation e-mail, your registration probably was accepted. Once you are logged in, visit the Community Forums to share your airtightness expertise and learn from the experiences of others in the air leakage testing industry.

Q: How do I place a purchase order?


A: Visit the Sales Request Form page, fill out the form specifying your location, what industry you belong to, and which types of equipment you are interested in purchasing, and a Retrotec employee will send you contact information for the nearest authorized reseller to your location.




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SALES & SUPPORT


Hours of Operation

Monday - Friday
8:00AM to 4:00PM PST

Warehouse Address
1060 E. Pole Road
Everson, WA 98247

Sales
TEL: 1-855-738-7683 (toll free)
FAX: 604-737-0162
Submit Sales Request

Support
TEL:  604-732-0142
Submit Support Request



Rentals
Email rentals@retrotec.com

Calibration
Email calibration@retrotec.com





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